Evening delivery 6–10 PM · Cash & e-transfer · Same-day orders before 2 PM

NORVESSA CUSTOMER CARE

Delivery Policy

Delivery Policy at Norvessa. Read our furniture ordering, delivery and customer care information.

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Norvessa furniture collection

Plan your furniture delivery

We deliver inside your home between 6 PM and 10 PM, seven days a week. Same-day orders close at 2 PM Toronto time. Preferred dates are subject to manager confirmation and stock availability.

Norvessa reserves the right to revise product availability and delivery arrangements. Changes to products, dates or charges will be communicated for customer acceptance before dispatch.

Assembly, stairs or difficult access and old furniture removal may incur additional charges agreed with the manager. Pickup is by appointment only.

Notify us at least 24 hours before delivery if you are unavailable or need to reschedule.

Your next step

Review your order in your account or use verified tracking. Contact our team if you need clarification. Official requests and purchase documents are available only after Delivered where the relevant policy applies.

Speak with our team

Support is available from 9 AM to 11 PM Toronto time. Email support@norvessa.ca, call +1 647 361 0053 or use WhatsApp. Pickup and visits are by appointment. Preferred dates and product availability require manager confirmation.

HERE WHEN YOU NEED US

Let’s talk about your home.

Product advice, delivery questions or a little help choosing. 9 AM–11 PM Toronto time.

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Made for your homeSizes, materials & options clearly listed
Delivery around your day6 PM–10 PM across our Ontario service areas
Speak with a real person9 AM–11 PM · Toronto time
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NORVESSA CUSTOMER CARE

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Norvessa

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