NORVESSA CUSTOMER CARE
A little help, whenever you need it.
Find clear answers before ordering and support after delivery. Our team is available 9 AM–11 PM Toronto time.
Returns
10-day eligible request window
Read the guide →RefundsApproval, method and timing
Read the guide →10-year exchangeUnderstand the published terms
Read the guide →Payment methodsCash and e-transfer
Read the guide →Assembly & accessPlan services with the manager
Read the guide →Furniture careMeasure and care for your piece
Read the guide →HERE WHEN YOU NEED US
Let’s talk about your home.
Product advice, delivery questions or a little help choosing. 9 AM–11 PM Toronto time.
Made for your homeSizes, materials & options clearly listed
Delivery around your day6 PM–10 PM across our Ontario service areas
Speak with a real person9 AM–11 PM · Toronto time